QuickBooks is online accounting software for small and medium-sized business used to manage GST complaint invoicing, business payments, pay bills and payroll functions. Sometimes QuickBooks Unable to Backup Company File when there is a problem with storage device or company file is corrupted. However, if we ignore this serious problem, we can get into much trouble because our important data or information can be lost. Thus, if you encounter such an error in QuickBooks, you must take an instant action towards this issue. You may take QuickBooks Help from experts in order to efficiently annihilate it. Moreover, we have come-up with the blog-post where you will be guided properly to fix the error. So, read it out from top-to-toe.


When you can’t Backup Company File even though trying to do so many times, you can see the following error messages during back-up:

  1. QuickBooks is Unable to Backup Company File
  2. Backup failed

Reasons for QuickBooks Unable to Backup Company File

The main reason behind occurrence of Unable to Backup QuickBooks Company File error is damaged or incorrect .ND file or corrupt .QBW file. Some more causes are also there for such failure. Check-out the below listed points

  1. When there is not enough space in the storage device to store the back
  2. When the Company Backup File is saved to an external disk
  3. If the size of the company file exceeds by 3 GB, then also Unable to Backup Company File
  4. In case, any other program is running in the background
  5. When the file name is saved with .ADR extension
  6. The name of the file size exceeds the limitation of 65 characters
  7. Due to wrong backup path in QuickBooks settings

Fix QuickBooks Unable to Backup Company File Issue

We have collected various potential solutions through which you can easily get rid of QuickBooks Unable to Backup Company File issue. Therefore, feast your eyes on the below provided guidelines and follow them one-by-one:

Solution 1: Rename the Company File and Delete Special Character from the Name

To perform this, you have to go through the following steps:

  1. First and foremost, give a right-click on the file name and then select the “Rename” tab
  2. Now, enter a new file name and ensure to avoid entering special characters in the company file name
  3. At the end, hit “Enter” key and hence you are good to go with file back-up process

Solution 2: Repair the Company File

Due to some technical glitches, the company file might get affected. Thus, use QuickBooks file doctor tool in order to cope-up any damaged data. Once the file gets repaired, it will start backing-up without any obstacles.

Solution 3: Verify the Backup Directory

QuickBooks Unable to Backup Company File can be caused by faulty backup path. That’s why, it is necessary to verify the backup directory as it may give you the clear picture of the error. Here are the desired steps you need to go through:

  1. First, go to “Preferences” section in QuickBooks
  2. Now check the backup directory where you want to save your backup files
  3. Check if the path is valid to create the backup files in the program
  4. Once it is confirmed, you can backup your QuickBooks Company File

Solution 4: Check the Backup File Size

Remember one thing that the file should not be less than 6 MB. Now, in order to verify the file size, follow the given instructions:

  1. First, give a right-click on the “File” menu
  2. Next, click on “Properties” option to check the file
  3. If the file size is less than 6 MB, then the file is not a true backup file. It is needed to create a new backup

Solution 5: Rename (.ND) Network Data File

If the network data file is corrupted, then also you can’t backup your QuickBooks company file. Therefore, in that situation, you just have to rename the file using the following directions:

  1. Close QuickBooks application first and then navigate to the “Network Data File” from Windows File Manager
  2. There you will see the corresponding network data file of the QuickBooks company file having .ND extension file name
  3. Right-click on that file and choose “Rename” option from the drop-down list
  4. Add “.OLD” at the end of the file name (i.e., .ND.OLD)

Now, you can backup your file to keep it secure against the data loss threats. But, if still the same error is persisting, continue with the next solution.

Solution 6: Backup the Company File to an External Drive or Flash Drive

Save the backup of your company file to a local hard-drive partition on your computer system and then after copy the backup to an external drive. The steps included for this are:

  1. First, go to the “File” menu and then select “Save Copy or Backup”
  2. Choose the backup copy and then click “Next”
  3. Then, select the “Local Backup” option and press “Enter” key
  4. When prompted “where you want to save the backup copy”, select the option “Save it now” and then click “Next”
  5. In the next step, you are required to browse to a location on the local drive and then click “Save” button
  6. Then after, minimize the QuickBooks Desktop Window
  7. Locate the backup file on the local drive
  8. Right-click on the “File” and then choose “Copy”
  9. Now, open Windows Explorer window
  10. Double-click on the driver letter that corresponds to the external drive or flash driver in order to open it
  11. At the end, right click on the empty space inside the window and then tap “Paste”. Doing this will create a copy of your QuickBooks company file in external disk

Acquire One-Stop QuickBooks Customer Support for Help

Don’t get disappointed if you have implemented all these above-mentioned solutions to eradicate QuickBooks Unable to Backup Company File but still confronting the same. We have a professional team for instant QuickBooks Customer Support. So, dial on helpline number to make direct connection with top-most techies. They do not leave any stone unturned in delivering the best solution at doorstep.