A Guide to Resolve the QuickBooks Abort Error Efficiently

Published by David Miller, Last Updated On :

QuickBooks Abort Error

QuickBooks Abort ErrorMost small and medium-sized businesses use QuickBooks for fulfilling their accounting and bookkeeping needs. Features like Point of Sales and Payroll make it an effective business management solution. However, despite being a highly advanced accounting application, it’s possible to encounter various errors while operating it. A prominent error is that of QuickBooks Abort Error. It can result because of program file damage, which paralyzes the application. The operation that’s ongoing cannot be saved, and the process terminates when this error arises. But there are some reliable ways to eliminate it. In this article, you’ll learn about this error in greater detail and various fixes for it.

What Does QuickBooks Abort Error Mean?

The Abort Error occurs when you face issues in accessing your company file. You cannot alter anything in the company files when this error arises. Users cannot change anything in their QuickBooks account as well. You will also encounter an error message on your screen that says that the connection to the company file is lost. If you are doing any kind of work and the error arises out of nowhere, you’ll have to fix it and make all the changes again. The error also damages the QBWUSER.ini file.

Causes for the Occurrence of QuickBooks Abort Error 

There are various causes behind the Abort Error to occur. You must be aware of them so that you can choose a suitable resolution. The probable reasons for Abort Error QuickBooks are as follows.

  • A damaged or missing QBWUSER.ini file.
  • Your QuickBooks software has got corrupted.
  • There can be a specific workstation that doesn’t have permission to access a specific directory.
  • A poor internet connection while you are using a wireless connection is also a probable cause.
  • You have not updated your QuickBooks software for a long time. it creates compatibility problems.
  • If the hard drive in your computer is damaged, it can result in storage issues. Storage issues, in turn, trigger the Abort Error.
  • Damage in the operating system can also result in the QB Abort error.

Are There Any Symptoms of Abort Error in QuickBooks? 

There are numerous symptoms that the Abort error shows to the user. Some of the common ones through which you’ll get alerted about the error are as follows.

  • The system will suddenly crash at any time.
  • Windows 8 users will find that their QuickBooks application gets shut.
  • When the user launches QuickBooks, it displays the Abort error. Alternatively, it can also immediately shut down with this error.
  • The user will receive the Abort error messages along with the system closing. It hinders them from working on this software.
  • Users will see the Abort error message on their screen. The message states, ‘ QuickBooks keeps aborting in the multi-user mode.’

Read More: Resolve QuickBooks won’t Open Issue with Simple Tricks

What are the Prerequisites to Resolve the Abort Error in QuickBooks?

Now that you are fully aware of the probable reasons behind Abort error QuickBooks, you can proceed with the various fixes for it. However, before you begin with them, it’s important to have the latest version of QuickBooks Desktop. If you don’t have that, it’s better to take steps to update it. Follow these instructions to update QuickBooks Desktop.

  • Launch the QuickBooks software. Do it by double-clicking on the icon of QuickBooks.
  • Next, you need to tap on ‘Help.’
  • After this, tap ‘Update QuickBooks Desktop.’
  • Choose the ‘QuickBooks Desktop Update tab.
  • Tick all the options that are available. Then, navigate to the ‘Update Now’ tab.
  • Uncheck the option of ‘Rest Update QuickBooks Desktop.’
  • As the final step. Choose to get updates.

Although the process of updating the QuickBooks Desktop is simple, it is possible that you may encounter errors while performing it. If you face any issue in this entire process, it is best to contact QuickBooks error support.’ The experts will get to the root of what is causing the problem so you can update your QB desktop effectively.

Effective Ways to Fix the QuickBooks Abort Error 

Before fixing this specific error message, you must check certain points. Ensure that you have a robust and stable network connection. There should be a constant connection from the server to the data file. You must also check the hosting status in your QB software. After that, implement the various measures listed below.

  1. Don’t host Multi-user access

A simple yet effective way to fix Abort Error QuickBooks is to stop hosting multi-user access. To do so, follow these points.

  • Launch the QuickBooks application.
  • Next, navigate to the option of ‘File‘ from the menu bar.
  • After that, tap ‘Utilities.’
  • Next, choose ‘Stop Hosting Multi-user Access.’
  • After doing that, tick a mark on the box with the option of ‘Open a file in multi-user mode.’
  • Now run your QuickBooks and see if the issue has been fixed. It’s highly likely that you will not face the problem. But if you do, there are many resolutions you can read about in the following sections.
  1. Rename the QBWUSER.ini file to fix the Abort error

One of the major causes behind the Abort error in QuickBooks is a missing or damaged QBWUSER.ini file. You can fix this error message by renaming the file. It will enable QuickBooks to recreate the file. Follow these steps to change the name of the QBWUSER.ini file.

  • Launch the window of ‘Windows File Explorer.’
  • Navigate to the ‘C Drive.’
  • Now, follow this path ‘[User name] > App Data > Intuit > QuickBooks[year].’
  • Launch the QuickBooks folder. Locate the file named ‘QBWUSER.ini‘ in it.
  • Right-tap on this file and choose the option of ‘Rename.’
  • Add the ‘.OLD‘ extension at the file name’s end. Now, hit the Enter key that’s on the keyboard.
  • Lastly, in the same folder, locate the ‘.ecml‘ file.
  • Rename the ‘.ecml‘ file in this folder also.
  1. Make use of the installation issue tab from the Tool Hub.

To implement this measure and resolve the Abort error in QuickBooks, you need to do certain things in a sequence. First, use the File Doctor to find the error. After that, execute the utility Quick Fix My Program. The last step is to utilize the Clean Install tool. All these steps are explained in different sections below.

Use the File Doctor to determine the error

If you repeatedly receive the QuickBooks Desktop Abort error, make use of the Tools from the Tool Hub. Here are the tools you can use and the instructions to use them.

  • Firstly, download QuickBooks Tools Hub from its official website. After you download it, install it on your PC.
  • Next, go to the section of ‘Company File Issues.’ Once you are there, tap the ‘Run QuickBooks File Doctor tool.
  • Next, select your company file in this tool. Choose it from the drop-down menu. Alternatively, you can also use the ‘Browse‘ menu.
  • Next, type in your QuickBooks admin password. After doing so, hit the ‘Next’ button.
  • Now you will find the tool running. Wait for some time till the whole process ends.
  • When the tool completes running, navigate to the section of ‘Installation Issues.’
  • Once there, tap the button ‘QuickBooks Install Diagnostic Tool.’
  • This tool will run for a while and resolve the error. Wait while it does so.
  • When the tool completes running, restart your device.
Execute the Quick Fix My Program

Users often find that the QuickBooks File Doctor doesn’t give them the desired results. It implies that the tool doesn’t fix the Abort message error. In such a scenario, there’s another utility that you can use from the QuickBooks Tool Hub. It is the Quick Fix My Program. To use it and fix this error message, follow these points.

  • Start by opening the Tool Hub.
  • After doing so, navigate to the tab of ‘Program Problems.’
  • Proceeding forward, choose ‘Quick Fix My Program.’
  • Now exit the Tool Hub program.
  • Next, open the QB software and load the data file.
  1. Make use of the Clean Install tool.

The Clean Install tool from Intuit is highly effective. It assists users whenever they face any issues associated with installing QuickBooks. To use this utility, you can follow these points.

  • Start by uninstalling the version of the QuickBooks Desktop you have. It can be QB Desktop 202, 2019, or 2018.
  • Next, rename or alter the name of the installed folders. Then download the QuickBooks Clean Install Tool.
  • After you download it, run the tool.
  • Next, rename the QuickBooks Installation folders. Do so by adding the prior or old ones at the end part of the folder name.
  • Gather all the data and execute a backup of your company data files. It will surely resolve this specific error message.

If you face any issues downloading, installing, and using the tools mentioned above, it’s best to seek QuickBooks Technical Support. The professionals will guide you on correctly using the tool and fixing various errors.

  1. Verify the QuickBooks server and the hosting status of the workstation.

It is also an effective way to resolve the Abort error. On the server computer, launch QuickBooks. Now, follow the steps below.

  • Navigate to the ‘Files’ menu of your system.
  • Now, tap the option of ‘Utilities.’
  • Choose the option of ‘Stop hosting to multi-user access.’
  • After you do this, navigate to the ‘Files’ menu again.
  • From the section of ‘Utilities,’ choose the option of ‘Host multi-user access.’
  • Now, launch your company file and see if the error has been fixed or not.
  1. Disable the security functionality for QuickBooks

Have you have tried all the methods listed above but still found the Abort error? It implies that the security software in your computer is interrupting the QB application. The Windows Firewall and antivirus software safeguard your computer from various threats. They do it by obstructing the applications and files they think are a threat.

However, at times they can also obstruct your usual programs. They can also completely halt them from working correctly. If this is the case, disable your Windows Firewall and the antivirus program. It will allow QB to function properly without any issues. It will also enable the program to download updates. If you are not able to configure the antivirus, connect with its manufacturer or go to their website for further assistance.

After you disable the Firewall, start your system again for the new changes to come into effect.

  1. Use the Verify/Rebuild Data utility.

Corruption in the program data can also result in the Abort error in QuickBooks. You can repair the damaged QuickBooks data file through the Verify and Rebuild Data Utility. Here are the steps to use it and fix the Abort error QuickBooks.

  • Run QuickBooks and tap ‘File.’
  • Shift the cursor to the ‘Utilities’ option. You’ll find another drop-down on your screen. From it, choose the ‘Verify Data’ option.
  • Now tap the ‘OK‘ button. The tool will begin verifying data for any probable cases of corruption.
  • Once the damage is recognized, navigate to the ‘File‘ tab.
  • Below the ‘Utilities’ option, choose ‘Rebuild Data.’
  • Tap ‘OK‘ after the data is repaired. Now see if the error is fixed.

Also Read: How to Fix QuickBooks not Showing Mapped Drives Problem?

Final Words

After going through this comprehensive article, you won’t find any problems fixing the QuickBooks Abort error. As you can observe, there are plenty of ways to overcome this problem. But if you are unable to troubleshoot it, connect with QB technical support services. The experts will diagnose and troubleshoot the error so you can start using the software properly again.