QuickBooks Error 15240 | How to Fix?

Published by David Miller, Last Updated On :


When you try to update your QuickBooks Desktops or download payroll updates, you can come across with the QuickBooks Error 15240. When you confront this error code, the messages are displayed on the screen in the following format:

  • “QuickBooks error 15240 – HRESULT XXXXX the QuickBooks updated did not complete successfully”
  • “QuickBooks error 15240 – HRESULT XXXXX the payroll update did not complete successfully”

Both these errors are generally occurred when attempting to update QuickBooks and this can be troublesome in calculation of the financial year.


What Could be the Reasons for QuickBooks Error 15240

  1. This generally happens if not using the latest version of QuickBooks
  2. You may encounter such kind of error, if you have logged in as an Administrator or you are not running the program as an administrator
  3. The download link that has been identified is not accurate, correct or valid
  4. You might be using the QuickBooks multi-user mode in a terminal service setting
  5. Due to damaged Windows or corrupted Registry files
  6. Because of damaged QuickBooks update, you get this error code

Effective Solutions to Resolve QuickBooks Error 15240

There are several possible ways to annihilate QuickBooks Error 15240. Some effectual resolving procedures are mentioned below. So, just have a glimpse:

Solution 1: Make Sure You Are Running Your QuickBooks As an Administrator

To do this, follow the given points:

  1. Go to the QuickBooks icon on your desktop and give a right-click on it to launch
  2. Now, choose the option “Run as Administrator”

Solution 2: Use Clean Install Tool to Re-install QuickBooks

This recommended solution will help you to clear all junk that may have stored over the period of time when you constantly use your QuickBooks. Follow the below steps for that:

  1. First, uninstall or eliminate QuickBooks Desktop from your system
  2. After that, rename the entire installation folder via downloading and running the QuickBooks Clean Install Tool
  3. Now, re-install QuickBooks Desktop

Once you complete these above steps, you may frequently download your Payroll updates with no error. But in case, yet the same error QuickBooks Error 15240 persists, continue to the next solution.

Solution 3: Make Sure That the Date and Time Settings Are Correctly Set

If the time or date is not set correctly, you can confront this error issue. So, let’s check them and correct it if it is wrongly set:

  1. First, go to the Control Panel on your system
  2. Open the Change date and time Settings
  3. Adjust the date and time correctly
  4. After that, click on Apply and then OK to save the changes

Solution 4: Ensure That the Internet Explorer Settings Are Adjusted Correctly

To do this, go through the given points:

  1. First, open Internet Explorer browser on your PC
  2. Now, click on Tools menu and select Internet option
  3. Next, open Advanced option
  4. Now, scroll-down until you get the options SSL2.0 and SSL3.0
  5. Check the boxes near both tab
  6. And then click Apply and OK to save the changes

Solution 5: The Security Software Settings Should Adjust Correctly

Security software may interrupt when QuickBooks is running on PC and due to which QuickBooks Update Error 15240 appears. So, make sure that the settings of your antivirus program are adjusted correctly so that it doesn’t hinder the workflow in QuickBooks.

Dial QuickBooks Help Number to Get Handy Solution

If you don’t get satisfied with the above-written information and want some more effective solution to overcome QuickBooks Update Error 15240, then it is highly suggested to make a direct connection with top-most techies via dialing QuickBooks Help Number. It is a helpline number accessible round the clock only for delivering top-notch services at doorstep in reasonable price. You can call us anytime and raise a voice of assistance regarding your problem that you encounter with QuickBooks while accessing it.