Common QuickBooks Payroll Problems and their Solutions

Published by David Miller, Last Updated On :

ommon QuickBooks Payroll Problems

In this article, we will walk you through some of the basic QuickBooks Payroll problems that users encounter while using the QB software. These errors can be easily resolved with the help of QuickBooks payroll support. Check out some of the common issues and tips to troubleshoot them without hampering your work.

Note: One of the most common and complex QB payroll problems arises when users try to update the version of their QB payroll, QB tax table update, or at the time of salary disbursements and appraisals, etc. In case, you encounter any error during these crucial times, reach out to QuickBooks payroll support immediately and our proficient experts will help you fix your issue instantly.

Causes of QuickBooks Payroll Problems

Causes of QuickBooks Payroll Problems infographics

  1. A file that is taxable is damaged in the Payroll folder.
  2. You are not a registered user of QuickBooks or your QB license is not registered or expired.
  3. There is some issue with your Billing.
  4. The QuickBooks company file is corrupt or damaged.
  5. You might be using an outdated version of QuickBooks payroll software.
  6. You are using an invalid Employer Identification Number.

Read More- QuickBooks Payroll Error 20102 | How to Fix it?

Most Common QuickBooks Payroll Problems

1. QuickBooks Payroll Error PS077 4. QuickBooks Payroll Error PS032
2. Payroll Error PS107 QuickBooks 5. QuickBooks Payroll Error 15240
3. Payroll Error PS058 QuickBooks 6. QuickBooks Payroll Error PS033

Ways to Troubleshoot Common QuickBooks Payroll Problems

troubleshoot common payroll problem infographics

A proper understanding of QuickBooks payroll problems will help you in finding a proper solution. Follow the below-mentioned solutions carefully to fix the issues instantly. In case you feel stuck during any step, feel free to contact QuickBooks payroll support.

Solution 1: Run QuickBooks Repair Tool

  1. First, click on ‘Start’ and search for the ‘Control Panel’.
  2. In the next step, double-click on the ‘Add or Remove Programs.
  3. Then, move down in the list and find the ‘QuickBooks Program’.
  4. Then, click on the ‘Change/Remove’ button.
  5. On the next QuickBooks installation screen, click on ‘Next’.
  6. On the next QuickBooks maintenance window, click on ‘Next’ followed by selecting ‘Repair’ and then click ‘Next’.
  7. Once the QuickBooks maintenance is completed, click on ‘Finish’.

This solution will help you in fixing the issue. If the QuickBooks payroll problem persists, move to the next possible solution.

Solution 2: Uninstall and Reinstall QuickBooks

  1. First, click on ‘Start’ and search for the ‘Control Panel
  2. In the next step, under the Programs option, click on the ‘Uninstall a program’ option
  3. Then, select the desired QuickBooks program which you want to uninstall. Make sure you do not uninstall some other program by mistake.
  4. Then, click on ‘Uninstall/Change’.
  5. Note that the uninstallation of a program might take a few seconds to a few minutes depending on its size.
  6. On successful completion of the uninstallation process, Restart your system
  7. Try to install QuickBooks payroll software again.

In case you face any difficulty while installing the software, connect with the QuickBooks payroll support immediately. Issues during the installation process might corrupt some files and cause errors.

Solution 3: Manual Removal of QuickBooks Installation Folders

QuickBooks installation folders are found on different occasions of the system. Make sure you remove them safely. You can find these folders on the locations listed below-

  1. C:\Program Files\Intuit
  2. C:\Program Files\Common Files\Intuit
  3. And C:\Documents and Settings\All Users\Application Data\Intuit
  4. C:\Documents and Settings\All Users\Application Data\Common Files\Intuit
  5. C:\Documents and Settings\All Users\Documents (Shared Documents)\Intuit

This solution will help you in fixing the issue. If the QuickBooks payroll problem persists, move to the next possible solution.

Solution 4: Rename CPS Folder in the system

  1. The first and foremost important step is to update the QuickBooks Payroll Tax Table
  2. Check if the error you were getting is resolved or not. If it persists, continue to follow the steps given below.
  3. Go to the path C:\Program Files\ Intuit \ QuickBooks 20XX \ Components \ Payroll \ CPS in my computer without any spaces.
  4. Replace XX with the version of QuickBooks you are using. For eg 2019, 2018, etc.
  5. In the next step, rename the CPS folder to ‘CPSOLD’. This will probably resolve your error.
  6. Lastly, update the QuickBooks payroll tax table again.

This solution will help you in fixing the issue. If the QuickBooks payroll problem persists, move to the next possible solution.

Solution 5: Disable UAC (User Account Control)

The steps given below will work faultlessly in Windows 10, 8.1, 8, and 7.

  1. First, click on ‘Start’ and search for the ‘Control Panel’.
  2. In the next step, click on ‘User Accounts’ following by selecting the ‘User Accounts (Classic View) option.
  3. In the next step, go to ‘Change user account control settings.
  4. Finally, Select the ‘Never Notify’ option.

This solution will surely help you in fixing the issue.

Read Also- QuickBooks Payroll not Calculating Federal Withholding [Solved]

In the Conclusive viewpoint

The solutions aforementioned are some of the surefire ways to fix the QuickBooks payroll problems, tried and tested by QuickBooks experts. If none of the solutions seems helpful to you, feel free to get in touch with the QuickBooks payroll support group for their immediate assistance. Our helpline is available 24*7 to help you in using QB payroll software with ease. You can also seek help from our QuickBooks customer support team via email and live chat. They will guide you through the complete process to fix the issue in minimal time.